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Privacy and Cookie Policy

Privacy Policy

The privacy policy sets out how Murpak Ltd uses and protects any information that you give to Murpak Ltd when you use this website.

Murpak Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the website, then you can be assured that it will only be used in accordance with this privacy statement.

Murpak Ltd may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 1st January 2014.

What we collect

We may collect the following information:

    *   name and job title
    *   contact information including e-mail address, telephone and fax number
    *   demographic information such as address, postcode
    *   other information relevant to customer surveys and/or offers

What we do with the information we gather

We require the information to understand your needs and provide you with a better service, and in particular for the following reasons:

    *   internal record keeping
    *   we may use the information to improve our products or services
    *   we may periodically send promotional e-mails about new products,
         special offers or other information which we think you may find
         interesting using the e-mail address that you have provided
   
Security

We are committed to ensuring that your information is secure. in order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.
Sage Pay uses a range of secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.  Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.
In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

   *   whenever you are asked to fill in a form on the website, look for the box
        that you can click to indicate that you do not want the information to be
        used for direct marketing purposes

   *   if you have previously agreed to us using your personal information for
       direct marketing purposes, you may change your mind at any time by
       writing to or e-mailing to us at accounts@murpak.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Murpak Ltd. Unit D2 Newton Business Park, Cartwright Street, Hyde, Cheshire. SK14 4EH.

If you believe that any information we are holding on you is incorrect, then please write or e-mail us as soon as possible, at the above address, so that we can promptly correct any errors.

Cookies

Cookies are small text files composed of alphanumeric characters which are placed on your computer  when you visit certain webpages. They are used to make websites work more efficiently as well as to provide information to the owners of the website.

In order to make full use of the personalised features on our website, your computer will need to accept cookies.

The cookies that we use do not store any sensitive information such as your company name, address or payment details, but in fact hold the key to this information, once you are signed in.

If you would prefer to block, restrict or delete cookies from our website you can do this by using your browser.

Overall, cookies help us to provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data that you have chosen to provide us with.

Cookies Used

Please find below a list of the cookies that we use and what we use them for:

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